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One Response to “Jensen JMV12 12.1″ Overhead Car Monitor with DVD Player”

1. Tom H on July 21st, 2010 at 12:39 pm

   I didn’t buy this exact model, but I bought a Jensen/Audiovox Overhead DVD player from Circuit City and had them install it. Installation was free and cost of the DVD player was over $500. 16 months after purchase, the screen stopped displaying image. Google search revealed that many… MANY of these Jensen/Audiovox DVD players have a faulty ribbon wire connecting the DVD player to the screen. I contacted Audiovox and they flat out told me tough luck. I mentioned to them that I came across numerous complaints identical to mine where the screen stopped working (actually, it goes white) 14 months or more after purchase (conveniently a few months after warrantee runs out), and the ONLY solution they gave me was to send it in to them with a check for $149 and they would repair it. I raised about as much fuss as I could asking to speak to supervisors and how can I file a complaint and how can they expect me to spend another $149 when I spent over $500 just 16 months ago… of course they couldn’t care less. They wouldn’t even sell me a replacement ribbon cable. The only option was to drop another $149 for them to replace a $5 ribbon cable.

   I give it two stars because while it worked, it was acceptable.

   So, BEWARE. From what I’ve read and from my own experience, a Jensen/Audiovox DVD is going to last you about a year before you need to spend a considerable amount to get it repaired. I should have just gone with a $100 disposable brand and planned on replacing it once a year. That’s right Audiovox, I’m comparing you to the disposable brands. At least they price themselves appropriately. Audiovox could learn a thing or two from those companies whom I respect for pricing their product according to their actual value.
   Rating: 2 / 5

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